Delivery
We offer a two-man delivery service at a flat rate of £60 (mainland UK). After placing your order, you'll receive a confirmation email. A team member will call you within 24 hours to arrange a delivery date. The day before delivery, you'll receive an accurate time slot.
Delivery Attempts
We charge an additional £50 for each subsequent delivery attempt if the fault is not ours. Please provide 5 working days' notice to postpone. Redirection fee of up to £50 applies if you change address after dispatch.
Returns
We are not responsible for property damages during delivery – it's at your discretion. Damages or expenses are the customer's responsibility.
Delivery Area
Standard deliveries within UK mainland only. We do not deliver to: HS, KW, IV, AB, PH, PA (parts), DD, EX, TQ, PL, TR, or anywhere outside the UK.
Waiting Periods
Delivery takes 3-7 days from dispatch. Some items (e.g., certain beds) have longer waiting periods.
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